Rules of Engagement

SabiTeach & Client / Student Engagement

DEFINITIONS

CLIENT

This is the person or persons for which the tutor agrees to provide teaching services. This will be the Student where the Student is over 18 years old or the parent or Guardian of a student is less than 18 years old.

STUDENT

The person who is to be taught by the tutor.

 

GENERAL RULE

By accepting a teaching assignment on SabiTeach platform, the teacher agrees to provide teaching services for and on behalf of SabiTeach, for the period of that assignment, in accordance with SabiTeach guidelines for teachers and terms of business. The purpose of the guidelines for teachers and terms of business is to ensure and project the quality and standard of tuition provided to students.

 

CLIENTS’ CODE OF CONDUCT

Teaching Space and Safe Guarding

Clients must provide a safe, clean space in which a lesson can take place

Please ensure that an accompanying adult is present in the residence for the duration of the session. Teachers are not permitted to teach a student who is under 18 in a residence without an accompanying adult being present in the residence at the same time. If no accompanying adult can be provided, the session will be terminated.

The door to the tutorial room must be kept open during the contract time. Lesson must not take place in a student’s bedroom.

Punctuality, Timing & Feedback

Student and accompanying adult should be at the address where the session is to take place within enough time to allow the tutor time to set up and begin teaching the session at the pre-arranged time.

Students should be ready to begin a session at the pre-arranged time. Tutors are not required to add time onto the end of a session to make up for a delay in the start of a session because the student or accompanying adult was not present or ready to begin.

Attitude

Tutors must be treated respectfully and appropriate language must be used, swearing or innuendo will not be tolerated. In cases where there is a problem with the tutor, this must be reported to SabiTeach immediately.

Use of Mobile Phones

Students should not use mobile phones during contact time. Where a phone is needed for learning purposes then this should be explained to the tutor and noted to the accompanying adult present in the house and the phone use should be exclusively for the learning purpose intended.

Supplies & Equipment

Purchasing of exercise books and textbooks is the responsibility of the client.

Any equipment, material, tools or software required in order to carry out the assignment is entirely the responsibility of the teacher.

 

SABITEACHERS’ CODE OF CONDUCT

Knowledge & Preparation

Tutors must be up to date with relevant curriculum and syllabus requirements of any relevant examination board or other regulatory body for any exam, qualification or other standard that the student is working towards.

Communication & Individual Teaching Plans (ITP)

During the first engagement with the client and before the first session, the tutor is expected to obtain as much information as possible about the student’s requirements. The tutor is expected to advise the client if any documents are to be brought to the first session (e.g. school reports, school work and/or educational report) to enable the tutor to assess the student, plan the teaching programme and generally provide the best possible service for the client.

At the first session, the tutor is expected to complete an Individual Teaching Plan (ITP) which is designed to facilitate communications and objective setting between Tutor and client s well as help tutor to manage the client’s explanation

Length of Sessions

Lesson sessions normally consist of 2hours sessions. Shorter or longer sessions should be agreed in advance between client, the tutor and SabiTeach via the SabiTeach platform.

Supervision

The tutor is engaged by the client only to provide tuition and is not responsible for the student’s safety, welfare, the well-being or for the care of the client’s house and contents during any teaching session. Where the student is under 18 years of age, a parent or responsible adult (in addition to the tutor) must be on the premises at all times during the teaching session

If possible, the tutor should also move to a workstation where he/she and the child/vulnerable adult can both be seen by other colleagues or other appropriate adult and/or the door should be left open.

This guidance applies also to transport in vehicles – tutors must not offer to transport a child or vulnerable adult anywhere unless accompanied by a further person or as part of a formal arrangement.

Mobile Phones Usage

Tutors should not use mobile phones during contact time with children/vulnerable adults. Where a phone is needed for teaching purposes then this should be explained to the child/vulnerable adult and the appropriate adult present in the house and the phone use should be exclusively for the teaching purpose intended.

Physical Contact

On no account should any tutor have any physical contact with a child or vulnerable adult unless it is to prevent accident or injury to themselves or anyone else (e.g. to prevent a fall), or in the case of medical assistance being needed (e.g. to administer first aid), or to provide nursing or other general care, in which case the prior consent of the affected person should be requested where possible. Where appropriate consent from parents or those with parental or caring responsibility should be obtained.

If a child/vulnerable adult is hurt or distressed, the tutor should do his/her best to comfort or reassure the affected person without compromising his/her dignity or doing anything to discredit the person’s own behavior.

Behaviour & Abuse

We should all aim to promote an environment of trust and understanding. Those working with children/vulnerable adults should not tolerate unsociable behavior but should try to ensure good working relationships.

All tutors have a strict duty never to subject any child/vulnerable adult to any form of harm or abuse.

Suspicions of Abuse

Any tutor who witnesses or suspects abusive behavior towards a child/vulnerable adult should record the details and report it to SabiTeach management. It is NOT the individual’s responsibility to investigate his/her suspicions – this requires expertise he/she is not expected to have.

Any allegations of abuse made against anyone working for SabiTeach will be thoroughly investigated and dealt with through our disciplinary procedure for employees. Serious breaches may lead to dismissal and possible legal prosecution. SabiTeach management will appropriately record an allegation or reported incident and will be responsible for contacting the statutory child protection agencies or the police, if necessary.

Safety

The safety of the people we work with is paramount and we are committed to providing a safe environment within which to work. Those working with children/vulnerable adults should ensure all appropriate risk assessments and security checks have been carried out prior to any assignment.

Any equipment used must be safe and only used for the purpose for which it is intended. Users should be adequately trained.

Confidentiality

All personal information regarding children/vulnerable adults is highly confidential and should only be shared with appropriate people on a need to know basis.

Contact Outside of Work

Contact should not be made with any of the children/vulnerable adults with whom we are working for any reason. In particular, our tutors are required to maintain our reputation for integrity and responsibility in dealing with such people, and should not enter into any social or other non-work related arrangements with them.

Gifts & Inducements

On no account should anyone from SabiTeach give a child/vulnerable adult a gift or buy refreshments etc. which could be in any way considered as bribe or inducement to enter into a relationship with the person or give rise to any false allegations of improper conduct against the individual.

Schedule Changes & Holidays

In the event that a tutor needs to cancel or postpone a session due to holidays or other unavoidable schedule changes, the tutor is required to give 48 hours’ notice to the client (and SabiTeach, if possible).

The tutor is also expected to use his/her best endeavors to try to reschedule the session to make up for the missed week/day so as not to impede the student’s progress.

SabiTeach also requires that the client provide to the tutor 48 hours’ notice of any unavoidable schedule changes.

In the event that a tutor needs to cancel or postpone a session due to holidays or other unavoidable schedule changes, the tutor is required to give 48 hours’ notice to the client (and SabiTeach if possible)

SabiTeach also requires that the client provide to the tutor 48 hours’ notice of any unavoidable schedule changes.